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Privacy Policy – What We Collect and Why

When you open an account with us, we collect information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and handle your withdrawals.

Account security verified at signupPayment data encrypted in transitWithdrawal requests processed transparently

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What Information We Collect and Retain

minion178 slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

minion178 slot collects personal information during account registration — your name, email, phone number, and date of birth to confirm your eligibility. When you deposit using DANA, OVO, GoPay or QRIS, we record the transaction amount, method and timestamp. We also log your IP address, device

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type and login history to detect unusual account activity and protect against fraud. Game session data — your bets, wins and session duration — is stored to generate your account history and withdrawal records. This data depends on local law and is retained for the period
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required by your region's financial regulations, typically three to seven years for transaction records. You can request a copy of all data we hold about you or ask us to correct inaccurate information through our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY REQUESTS

How to Contact Us About Your Data

If you need to access your personal information, request a correction, or have questions about how we use your data, our privacy team responds to requests during business hours. Reach out via email, live chat or support form — all three channels are monitored to ensure your request is logged and answered within two business days.

Team online

Email Support

Send privacy requests to our dedicated support email. Include your account username and the specific information you need. We aim to respond within 24 hours on weekdays.

Live Chat

Open a chat session from the account menu. Live agents in Jakarta and Yogyakarta can direct your privacy request immediately or escalate to our data team.

Privacy Form

Complete the formal data request form in your account settings under 'Privacy & Security'. Submit it and we'll send a confirmation email with your request ticket number.

DATA SECURITY

How We Protect and Use Your Information

Your account data and payment information are encrypted using industry-standard protocols. Deposits via DANA, OVO, GoPay and QRIS are verified with each provider before funds reach your balance.

Encryption & Security

All data in transit between your device and our servers uses TLS encryption. Stored data is encrypted at rest. Login sessions expire after 30 minutes of inactivity.

Payment Verification

Deposits via DANA, OVO, GoPay and QRIS are cross-checked with each provider's records. Unusual transaction patterns trigger a manual review before the balance is credited.

Third-Party Access

We share your data only with payment processors and regulators where local law permits. All third parties must sign data-protection agreements before accessing your account details.

Cookie & Tracking Policy

We use cookies to remember your language, lobby filters and login status. No cookies contain payment data. You can disable them in your browser without affecting account access.

Data Retention

Account details are kept for the lifetime of your account. Transaction records are stored for three to seven years depending on local financial regulations. You can request deletion where applicable.

Breach Notification

If we discover unauthorized access to your account data, you will receive an email notification within 48 hours with steps to secure your account and update your password.

Frequently Asked Questions About Your Privacy

We collect your full name, email address, phone number, and date of birth to verify your identity and confirm you are eligible to play where local law permits. We also record your IP address and device details for security purposes. This information is required to process deposits and withdrawals safely.

Deposits via DANA, OVO, GoPay and QRIS are processed through encrypted channels directly with each provider. We do not store your payment app passwords or personal banking credentials. Transaction data is encrypted in our database and verified with your payment provider on every deposit.

Yes. Go to your account settings, select 'Privacy & Security', and submit a data access request. We will email you a complete copy of all personal information we hold about you within two business days, including your registration details, transaction history and login logs.

Your account details are kept as long as your account is active. Transaction records are retained for three to seven years depending on local financial regulations. After that period, we delete or anonymise your data unless local law requires us to keep it longer.

Only our customer support team, security analysts and financial compliance staff access your data when needed. Payment processors like DANA, OVO, GoPay and QRIS can see deposit records to verify transactions. We do not sell or share your data with advertisers or unrelated third parties.

Change your password immediately from the login screen. Contact our support team via live chat or email to report the suspicious activity. We will review your account logs, disable any unauthorised sessions, and send you a security summary within 24 hours.

Deletion depends on local law and our regulatory obligations. After your account is closed, we retain transaction records for the period required by financial regulations — typically three to seven years. You can request anonymisation of non-essential personal details by submitting a formal data deletion request to our privacy team.

Privacy Policy – What We Collect and Why

How to Contact Us About Your Data

Email Support

Live Chat

Privacy Form

How We Protect and Use Your Information

Encryption & Security

Payment Verification

Third-Party Access

Cookie & Tracking Policy

Data Retention

Breach Notification

Frequently Asked Questions About Your Privacy

01 What information do you collect when I sign up?

02 How do you keep my payment details secure?

03 Can I see what data you have about me?

04 How long do you keep my information?

05 Who can access my account information?

06 What should I do if I think my account has been breached?

07 Can I request that you delete my personal data?

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